Dealer photo studio · field guide

Shoot a car, prove its condition, get it live.

Everything a dealership team needs, in order: get TruLens onto your phone, sign in with your code, then photograph a car through the guided angles, declare its condition, and push it out — to your website, your DMS, and a 3D Orbit spin built from the photos.

lens.tru-saas.com Works offline once installed One phone · one dealership

00 · Before you start

What you need

TruLens is a web app that installs to your phone like a normal app — there is nothing to download from an app store.

A phone with a camera
Android or iPhone. The guided camera and licence-disc scan need a rear camera and an HTTPS connection.
The web address
https://lens.tru-saas.com — open it in your phone's browser. On iPhone this must be Safari (see below).
Your access code
One code from your dealer principal — the same code across the TruDealer apps. There's no self-signup; it unlocks TruLens on this phone.
Your dealership
Already set for you — your access code is tied to your dealership in TruFlow before you get the app, so everything you shoot on this phone files to the right dealership automatically.
Good to know

You sign in once per phone — the app tells you “Signs in for 30 days.” After that you land straight on your catalogue every time, and it keeps working offline once installed.

01 · Get it on your phone

Install the app (PWA)

Installing puts a TruLens icon on your home screen and runs it full-screen with no browser bar — the way you'll want it on the floor. A prompt appears when the browser offers it; if you miss it, use the steps below.

On iPhone or iPad

Safari doesn't offer a one-tap install — in the TruLens banner tap How to install, then follow the three steps:

  1. Open the site in Safari

    Go to lens.tru-saas.com. Chrome and Edge on iPhone cannot install it — it has to be Safari.

  2. Tap Share

    Tap the Share icon in Safari's toolbar.

  3. Add to Home Screen

    Scroll and tap Add to Home Screen.

  4. Tap Add

    Confirm with Add, then open TruLens from your home screen. (Tap Got it to close the tip.)

On Android (Chrome / Edge)

  1. Open the site

    Go to lens.tru-saas.com. The TruLens banner shows an Install app (or Install) button — tap it and confirm.

  2. Or use the browser menu

    No banner? Open the browser menu () and tap Install app or Add to Home screen.

  3. Open from the home screen

    Launch TruLens from its new icon — it opens full-screen and works offline for the app shell.

Why install

The banner puts it plainly: one-tap access on this phone, and it works offline for the app shell. Installing needs an HTTPS page, and some browsers only offer the prompt after a couple of visits.

02 · Register the phone

Sign in with your code

One screen the first time — the access code that unlocks the app on this phone. There's no email or password, and no dealership to choose: your code already ties this phone to your dealership.

  1. Open TruLens & enter the code

    The sign-in screen reads “Sign in this phone” · “Signs in for 30 days · photo → export → web.” Type your code into the Dealership access code field. Tap the eye icon to reveal what you typed, and a note warns you if Caps Lock is on.

  2. Tap “Use this device”

    The button shows Checking code… while it verifies, then signs this phone in and drops you straight on your catalogue. It stays signed in afterwards.

Your dealership is already set

It's one code across all the TruDealer apps, issued for your dealership in TruFlow before it reaches you — so TruLens knows which dealership this phone belongs to the moment you sign in. Every car you shoot files to the right dealership, with nothing to pick and nothing to get wrong.

If the code is refused

That code is not recognised” means the code is wrong or your dealership isn't set up yet — ask your dealer principal, or contact TruSaaS. Check Caps Lock and tap the eye to reveal what you typed.

03 · Where everything starts

The catalogue

You land on your vehicle Catalogue. Filter it, add cars, and see at a glance what still needs shooting. The bottom bar switches between Catalogue, Dashboard and Settings.

Find & filter

Status tabs run across the top — All, In progress, Ready, Listed — each with a live count. A readiness filter (Any readiness / Needs shots / Web-ready) and a search box (“Search VIN, stock, make…”) narrow it further.

Add a vehicle

Tap + to open New vehicle. The fastest way in is Scan licence disc — hold the camera over the SA disc and TruLens reads the barcode and pre-fills make, model, colour, VIN and year (“Filled N fields from the disc — check and adjust”). Or enter by hand. Mileage (km) is required; add a Price (R), and expand “Colour, VIN, stock # — more details” for the rest. Save with Add vehicle.

Each car's actions

A vehicle card shows a thumbnail with an N/27 shots badge and a core-photos progress bar, plus:

Take pictures
Opens the guided camera to shoot (or finish) this car — the start of the studio workflow.
Report
Opens this car's Vehicle Condition Report.
Export
Pushes the photos and vehicle to TruFlow DMS.
Publish / Unpublish
Toggles the car on your website feed (enabled once it's web-ready).
Dashboard & Settings

The Dashboard tab shows KPIs (catalogue, ready, pending, capture rate, photos), a readiness chart and a “Do next” card. Settings holds your dealership profile, the DMS export target, currency, the AI quality threshold and your WhatsApp number.

04 · Workflow · step 1

Capture the car

A guided walk-around of up to 27 angles in three phases. You don't need all 27 — TruLens marks a car listing-ready once the 10 core shots are in; the rest add trust. Tap Take pictures on a car to start.

  1. Work the shot list

    The header tracks progress — “Core X/10 · N/27 shots” and, once you're there, “Listing-ready · N/27.” The three phases are Front & Engine, Clockwise Exterior Walk-Around, and Interior, History & Verification. The chip strip lists the core shots; Add more shots (optional) reveals the extras.

  2. Shoot each angle

    The viewfinder names the slot and shows “Shot N / 27.” Use the big Shoot button, or Import to add one from the gallery, or Skip to move on. In a hurry? Upload photos (bulk) lets you pick many at once and auto-assigns each to the next empty slot, core-first.

  3. Keep or redo

    After a shot TruLens scores it for lighting and angle and shows Redo or Keep & next. There's also a Tag damage shortcut if you spotted something. On the service-book slot, No booklet with vehicle? Mark “None” (Exempt) keeps you moving.

  4. Finish to the review

    Once the core shots are done the CTA turns into Core shots done — review & publish (or All shots captured — review & publish) — tap it to head to the publish gate.

Aim for core first

The 10 core shots are the honest minimum for a listing — front bumper, the four corners, rear bumper, cabin and odometer among them. Get those in and the car can go live; the recommended and extra angles just make the listing stronger.

05 · Workflow · step 2

Review, tag & price

As you keep shots you rate condition; anything marked damage gets tagged on the real photo; and the price comes from the live market.

Rate each shot

Keeping a shot opens “Assess condition & keep” with the photo's quality score out of 100. Rate Condition of this part:

OKNoteDamage

Add a Note if useful (“15cm scratch, lower door”), Rotate if the shot's sideways, then Keep & next. Rating Damage opens the tagger after you save.

Tag damage on the photo

On the “Tag damage” screen, tap the photo where the damage is to drop a pin. For each mark set a Type and Severity, and add a note:

scratchdentchiprustcrackpaintwearmissing
1 Cosmetic2 Minor3 Moderate4 Major5 Structural

Optionally Scan this photo with AI to get suggested pins — each must be accepted with Confirm — this damage is real or it's dropped. Finish with Save damage tags.

Price it

On the vehicle form, tap Get market value (it shows Checking the market…). TruLens scans dealer stock and SA classifieds, mileage-adjusted, and returns a Market average with the number of listings found. Tap Use as price to drop it into the car's price.

Tagging is yours, not a machine's

The condition on the report is dealer-declared — built from the ratings and tags you enter. The AI scan only ever suggests; nothing counts until you confirm it.

06 · Workflow · step 3

Report, then publish

Declare the car's condition, then send it out the two exits — your website and your DMS — with a 3D Orbit spin along for the ride.

The Vehicle Condition Report

The report opens as a printable Vehicle Condition Report — vehicle info, photo grid, panel grades (Good / Fair / Poor from your OK / Note / Damage), damage findings with pin locations, a core-photos checklist, and dealer branding. First, declare condition with No visible damage or Damage tagged below — a listing isn't ready until this is stated. From the action bar you can also copy a WhatsApp sales blurb, and export the report as HTML, Print or PDF.

The publish gate

The “Publish gate” lists exactly what's ready — “X of Y core shots captured,” “Condition declared,” “X of 8 exterior panels present,” “N optional shots skipped — listing still publishes” — over a grid of all shots. Then choose an exit (you can do both):

Publish to website feed
Puts the car live on your dealer website with its photos, condition report and 3D Orbit. Enabled once it's web-ready; toggle it back off any time with Unpublish.
Send to DMS
Pushes photos and vehicle into TruFlow. The button reads Sending to DMS… while it runs and Re-Export to DMS once done.

3D Orbit spin

From the report, 3D builds a TruOrbit spin from the eight exterior-lap panel photos (no video needed) and Open 3D previews it. It also rides along automatically with every DMS export — the catalogue toast reads TruOrbit ✓ when a spin went with it.

14-day retention

Once a car has its first successful DMS export, TruLens keeps it for 14 days and then lets it go — TruFlow becomes the source of truth. Export before you rely on it being here.

07 · Help that travels with you

Dealer Assist & Guide

Two kinds of help sit in the catalogue header — reach for them before you get stuck, without leaving the job.

Dealer Assist
A floating AI chat (the message icon). “Ask me anything about shooting tips, quality scores, damage reports, DMS export, or the platform.” Tap a suggestion or type into “Ask anything…”.
Guide panel
A “How do I…?” drawer (the help icon). Shows steps for this screen plus everything else, each printable, with a WhatsApp “still stuck? contact support” link.

08 · When something's off

Troubleshooting

SituationWhat to do
iPhone won't offer installYou must use Safari. In the banner tap How to install, then ShareAdd to Home ScreenAdd.
Code isn't acceptedCheck Caps Lock and tap the eye to reveal it. If it still fails, the code is wrong or your dealership isn't set up — ask your dealer principal or TruSaaS.
Can't publish to the websiteThe publish gate lists what's missing — usually a few core shots or an undeclared condition. Capture the core shots and declare condition on the report, then Publish enables.
No 3D Orbit on the carThe spin needs the exterior-lap panel photos (at least six frames). Shoot the full clockwise exterior and it builds automatically on export.
Camera won't openClose any other app using the camera. If it still won't, use Import or Upload photos (bulk) to add shots from the gallery.
A car vanishedCars are kept 14 days after the first DMS export, then removed — TruFlow holds it after that. Nothing was lost; it moved to the DMS.
Rule of thumb

Get the core shots in and declare condition — that's all a car needs to go live. Everything else (extra angles, the 3D spin, the DMS push) builds on those two.